Lotso guys here don't like Orvis stuff. In my experience, however, Orvis makes very good products and their customer service is the best in the industry. Among the other brands sitting in my fishing closet, I presently have 4 Orvis rods, 3 Orvis reels, and wading boots.
I've had customer service problems with other equipment. Never with Orvis. They stand behind their sales the best, IMO.
On my last fishing trip, my friend had his high-dollar Lamson reel go bad. No drag. He said that it was the second one he has that has broken for no reason.
My Orvis reels worked just fine.
There. I said it. Of course, I was an Orvis employee and rep back in the 1980's...
